A. INFORMATION ABOUT DELIVERY TIMES
We have different delivery options. Depending on the option you choose, your order may take a longer or shorter time to deliver. Once you have confirmed your purchase, we take within 24 hours (on working days) to hand it over to the selected courier service. After that, they will send you an SMS or e-mail stating your delivery's tracking number. In this way you can check the status of your order at any time with the delivery company.
Deliveries generally tend to take around 5 to 10 working days to arrive at your home after you have confirmed your purchase.
During promotional periods delivery may take a little longer than usual.
*We cannot accept responsibility for any delivery delays caused by the courier service selected; however, we seek to ensure that the options we offer are trustworthy and provide a good service.
B. DELIVERY COMPANIES - HOW THEY WORK.
We will send your package by UPS.
Deliveries to the south of Europe take approximately 5-7 working days. Deliveries to the north of Europe take approximately 7-10 working days.
The delivery company send you an SMS or e-mail containing the order's tracking number once they have the processed order containing the details.
C. MY ORDER IS STILL BEING PROCESSED. WHEN WILL IT BE SENT TO ME?
Once you have confirmed your purchase, we take 24 hours (on working days) to hand it over to the selected courier service. Delivery takes 5 to 10 working days.
D. I HAVE NOT RECEIVED MY ORDER.
If you have not received any information about your order, please contact [email protected], stating your order number and the details you used when placing it, and we will provide you with information about your order.